Shipping policy

Thank you for shopping with LadyLuxe Jewellery ✨
We take pride in packaging and delivering your order with care, ensuring your items arrive beautifully and safely.

Processing Time

All orders are processed within 1–2 business days.
During new launches, holidays, or promotional events, dispatch times may be slightly longer — but we always do our best to keep things speedy.

Delivery Time 

Standard UK Shipping: 1 - 2 Working Days 

Packaging

All jewellery is lovingly packaged in LadyLuxe branded packaging, making every order feel like a gift — whether it’s for you or someone special 💝

Incorrect Address

Please ensure your shipping details are correct at checkout.
If a package is returned due to an incorrect or incomplete address, we will contact you to arrange re-shipment. Additional postage fees may apply.

Lost or Delayed Parcels

Once your order has been dispatched, delivery times are the responsibility of the courier.
If your parcel appears delayed or missing, please contact us and we’ll help you trace it.

Need Help?

We’re here to assist.
Email us anytime at shopladyluxe@gmail.com or DM us on Instagram @ladyluxejewellery.